3rd SEMINAR ON CONFLICT MANAGEMENT AND RESOLUTION
POSTED BY: Benny Valin
DATE POSTED: 2005-08-16
In providing participants with the knowledge and skills needed for conflict management and resolution, the course will be divided into the following modules:
• Fundamentals and Framework, which shall focus on providing definitions, nature, concepts, processes and levels of conflict and negotiation;
• Principled Negotiation, Mediation and Intervention, which shall focus on the various approaches and methods in managing conflicts; and,
• Applications and Integrative Exercises, which shall engage participants into simulation exercises to learn how to apply theories and concepts of managing conflicts
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